Finder or App Store finds other versions of applications on the backup volume

This documentation is for an older version of CCC. You can find the latest version here.
Last updated on December 11, 2017

Occasionally we receive reports of odd system behavior, such as:

  • When opening a document, the application on the backup volume is opened rather than the version from your startup disk
  • When trying to update an application in App Store, the update appears to fail — the older version is always present
  • The destination volume cannot be (gracefully) unmounted because various applications or files are in use
  • When choosing Open With... from a Finder contextual menu, duplicates of your applications appear in the list

These problems consistently go away if the destination volume is ejected.

These problems are ultimately caused by problems with the LaunchServices database, which is an issue outside of the scope of the backup process. There are a few things that you can do to address the problem:

Disable Spotlight on the destination volume

Disabling Spotlight indexing on the destination volume should prevent new additions being made to the LaunchServices database that reference the destination. Open the Spotlight preference pane, click on the Privacy tab, then drag your destination volume into the privacy tab. Check whether applications still open by default from the destination volume, because this step may be enough to address the issue.

Configure CCC to eject the destination volume at the end of the backup task

With an advanced setting, you can configure CCC to unmount the destination when CCC has finished copying files to it. By keeping the destination volume unmounted, Finder and App Store will be unable to find applications on that volume. You'll save wear and tear on that hard drive by keeping it spun down as well.

Reset the LaunchServices database

If applications still open from the destination volume, you can use this Reset LaunchServices Register application to reset the LaunchServices database, then restart your Mac.